About us

Customer information

Key facts to review before or after placing an order.

Shopping information

For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.

Order timing

Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.

Returns

Eligible items may be returned 30 days after delivery. Review the Refund Policy before sending an item to 400 N Greenville Ave, Richardson, Texas, 75081, United States.

Customer support

Email: support@uglcly.it.com
Phone: 4693530010
Support availability: Weekdays 9 AM to 5 PM

Store operator

Ugly Stik is an online store operated by Porcelain home. The official storefront is uglcly.it.com.

Business information

Legal operator: Porcelain home
Business address: 400 N Greenville Ave, Richardson, Texas, 75081, United States
Storefront: uglcly.it.com